Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! This resource is curated to provide you with quick and comprehensive answers to the most common inquiries about our products and services. Whether you're a newcomer seeking basic information or a long-time customer with detailed questions, our FAQ page is designed to help you find the answers you need with ease.

  • Voices for Windows can be installed using the CereVoice Utility application.

    This allows for users to simply login to their account to fetch their owned voices. These will then be automatically installed as system voices, regardless of operating system.

  • Windows

    On Windows systems, you can find a voice listed in Control Panel > Ease of Access > Speech Recognition > Text-to-Speech. There you can select which voice your system will use by default.

    Mac

    On MacOS systems, you can find a voice listed in Settings > Accessibility > Spoken Content > Voices. There you'll be able to select your CereVoice from a list of differetn language and accent combinations.

  • CerePlay is CereProc's mobile application for testing, purchasing and managing CereVoices.

    This applicatio can be installed onto Android, iOS, iPadOS, and MacOS devices. However, be aware that only Apple M-Series Mac devices can run the CerePlay app.

  • Windows

    To uninstall a CereVoice from a Windows computer, you must go to Add or Remove Programs from the Start menu. There you can select the CereVoice you wish to uninstall and remove it.

    MacOS

    To uninstall a CereVoice from a Mac, which has used CereVoice Utility, you must go select the option to manage voices. There you can select the CereVoice you wish to uninstall and remove it.

    If you're using CerePlay then the CereVoice can be removed by selecting it from the voices list.

    Android and iOS

    In the CerePlay app, you can select the CereVoice from the voices list, and uninstall it from there.

  • CereWave is CereProc's custom DNN AI technology, which is used to build high quality voices.

    All voices are either built using Unit Selection or CereWave. By default CereWave is installed to systems as it's a higher quality, but Unit Selections can be selected as a faster alternative.